Effective Date: Aug 28, 2022 Last Updated: September 1, 2025
This Privacy Policy explains how Adani Emcare ("we", "our", or "us") collects, uses, discloses, and protects the personal and health information of users ("you", "your") who use our Occupational Health and Safety Application (Adani Emcare).
1. 🔍 Information We Collect
We collect the following types of information as shared by your employer:
Account Creation
Our app does not allow end users to create personal accounts. Only a limited group of authorized users (e.g., employees, doctors) can access the app using pre-created credentials. We do not store identifying information like personal emails for new account creation.
Personal Information:
Full Name
Contact Details (Email, Phone)
Employee ID / Registration Number
Date of Birth, Gender
Company/Organization Details
Health & Medical Information:
Health Checkup Reports
Vaccination Records
Fitness Certificates
Work-related Injuries or Illnesses
Consultation Notes
Device & Usage Data:
IP address
Device type and OS
App usage logs
Location data (if enabled)
2. 🛠️ How We Use Your Information
To maintain employee health records
To schedule and track medical check-ups
To assess fitness for duty
To manage occupational health compliance
To generate analytical reports for organizations
To improve app functionality and user experience
To ensure data security and compliance with regulations
To help us analyse website effectiveness and improve user experience
3. 🔁 Sharing of Information
Your Employer – for occupational health tracking and compliance.
Authorized Healthcare Providers – for consultations and medical evaluations.
Regulatory Authorities – when required by law (e.g., occupational safety compliance).
Service Providers – who help us operate and maintain the app (under confidentiality agreements).
Your personal and health information is never sold or shared with third parties unless explicitly authorized by your employer.
4. 🔒 Data Security
End-to-end encryption
Role-based access control
Audit trails
Regular data backups
Secure cloud hosting
5. 🌍 Data Retention
For as long as your account is active or required by your employer
As per applicable laws and occupational health regulations
You may request deletion of your data, subject to legal and operational constraints
6. ✅ Your Rights
Depending on your jurisdiction, you may have the right to:
Access your data
Correct inaccuracies
To exercise these rights, please contact your employer.
7. 👁️ Third-Party Services
The App may integrate with third-party tools (e.g., health checkup labs or cloud storage). We ensure these services also follow strict privacy and security standards.
8. 📍 International Data Transfers
If your data may be transferred outside your country of residence, we ensure adequate safeguards (such as Standard Contractual Clauses) are in place to protect your information.
9. Third-Party Services and External Links
Services
Our website may contain links to partner and affiliate sites. While we link to trustworthy sources, we are not responsible for their content or privacy policies.
Integrations
We ensure third-party integrations (e.g., labs, cloud) comply with strict privacy and security standards.
International Data Transfers
If your data is transferred internationally, we implement proper safeguards such as Standard Contractual Clauses.
10. Mobile Application Permissions (Adani Emcare)
Purpose of Permissions
When installing the Sapphire Health app, you will be asked for certain permissions. These permissions are required for core functionality and cannot be customized.
What Information Is Shared?
We do not collect user data directly. The app validates submitted data against pre-stored information for authentication purposes only.
Information Usage
Collected information is used solely for user validation and security.
Information Disclosure
No information is shared with third parties for independent marketing or business purposes.
